<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Nadezhda Guskova</style></author><author><style face="normal" font="default" size="100%">Tatiana Salimova</style></author><author><style face="normal" font="default" size="100%">Yulia Enaleeva</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">THE THEORY AND PRACTICAL ISSUES OF THE SELF-ASSESSMENT PROCEDURE APPLIED TO THE ACTIVITY OF THE INSTITUTION OF HIGHER EDUCATION</style></title><secondary-title><style face="normal" font="default" size="100%">Problems of Education in the 21st Century </style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">quality management system</style></keyword><keyword><style  face="normal" font="default" size="100%">self-assessment</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2009</style></year><pub-dates><date><style  face="normal" font="default" size="100%">May/2009</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://oaji.net/articles/2014/457-1393267578.pdf</style></url></web-urls></urls><volume><style face="normal" font="default" size="100%">12</style></volume><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Nowadays, the problem of improving approaches to the quality management in education is a most challenging one. The article deals with the theory and practical issues of the organizational self-assessment as a means of quality management. For this purpose, scientific viewpoints on the content of this category, models, principles, methods of self-assessment have been analyzed. Peculiar features, possibilities and results of applying self-assessment to the educational process have been considered as an important means of permanent process aimed at improving organizational activity, the Eco-nomic faculty of N. P. Ogarev Mordovia State University being an example. The article describes the procedure of self-assessment at the economic faculty; it analyses the results achieved, the system of monitoring information about the satisfaction level of customers and other parties involved; it shows the mechanism of integrating self-assessment results into the process of planning. The research was done on the process and system approach; the following methods were applied: comparing analysis, self-assessment, questionnaires, web-diagram.</style></abstract><work-type><style face="normal" font="default" size="100%">Original article</style></work-type><section><style face="normal" font="default" size="100%">159-167</style></section></record></records></xml>